Hello, my dears!
Today I wanted to share with you my experience with a new styling service called PS by JustFab. I’ve been a member of JustFab for some time now, and love 95% of the shoes I’ve purchased from them. I’d been looking into their clothing selections for a bit, but noticed the reviews for clothing are much harder to come by than for shoes and bags. I didn’t want to take a chance on something, not knowing how their sizing runs, the quality, etc. When I saw that JustFab was now offering a styling service, I got super excited! I do love my ongoing subscription to StitchFix, but it can get a bit pricey. With JustFab’s more moderate price points, I took a chance and signed up for a box!
I filled out a detailed survey, paid a $20 styling fee, and within a couple weeks, a shipment arrived at my door. Inside was a statement necklace, a crochet bomber (pictured), an embroidered jacket, distressed jeans, and an off-the-shoulder tunic. Everything comes wrapped up, with a price list and return mailer. Starting from the top, the statement necklace definitely caught my eye. It’s three layers, and definitely eye-catching and unlike anything I currently owned. The crochet bomber seemed a touch baggy but I loved the color and the texture. The embroidered jacket was OK, but other than with a white or black top and jeans, I couldn’t think of anything else to pair it with. The jeans were WAY too tight, didn’t have any stretch, and I couldn’t get them up past the middle of my thighs. Lastly, the tunic was very baggy around the hips but super snug around the chest, which rarely happens to me, so the sizing on this one was very off.
I decided to keep just the necklace, because nothing else I was completely over the moon about. I sent the other items back a couple days later, and was actually looking forward to my next shipment. I checked out online, but when I looked at my receipt, it said my total was $41.50, odd, because the necklace was only $19.95 plus tax.
I reached out to the customer service department at PS by JustFab to voice my concern about the mis-charge on my account. She informed me that because the item I kept wasn’t over $20, that I was also being charged a $20 styling fee. We went back and forth about the fine print not saying $20 pre-tax, but she was not helpful at all and refused to get a manager for me to speak with. Basically, my only option was to keep another item from my box, to not be charged a separate styling fee. I guess this was sort of a blessing in disguise, because I realized how much I loved this crochet bomber jacket!
To wrap it up, due to the lack of stellar customer service, I probably won’t be using the PS by JustFab styling service again, but I’m open to purchasing solo pieces from the website. And I can’t seem to get enough of their shoes!
I’d love to know.. What are your subscription services? Do they end up sending you just the things you never knew you needed or do they not get your sense of style at all? Which ones have you tried?
Crochet jacket / JustFab // Top / Daniel Rainn at Nordstrom Rack // Jeans / Old Navy // Bucket bag / Forever 21 (similar) // Sandals / JustFab // Necklace / LA find (similar)
Shot by Holli Z Photography.
This post contains affiliate links. Clicking on these links or purchasing items through them may provide me with a small commission.
Hello, loves!
I was really excited to take this one out of the box, but soon realized it had a few problems.. First off, there was a large snag in the lace neckline. It was not something I cared to invest time or money in fixing and realized if it was that delicate, I’d probably end up unravelling it some more. THEN I noticed there was a small oil stain on the front! It definitely went back. Top, $38, returned.
Again, I would have totally rocked this top, had it fit properly. It was perfect around my hips, but had these gaping pockets of fabric under my arms! So unflattering, and I have no idea what body shape this would have worked on. Blouse, $44, returned.
So, this would be the item I did keep. It was reasonably priced, functional, and quite comfortable to wear. It’s a touch darker than I had pictured, and had an odd bright blue mark on the side, but I didn’t want to lose my styling credit, and this was the item I pictured myself getting the most use out of. Bag, $48, kept.
Alright, so these jeans had the weirdest fit EVER. When I got them pulled up, I noticed there was still a bit of material in the crotch area, like I needed to pull them up more, but they wouldn’t go! So it’s like I had webbing between my legs. Also, the length was confused. They wanted to be cropped jeans, but they were too long to be “cropped” and too short to be full length, which was quite unflattering. My bum looked really good in this pair, but the other factors had me putting them right back in that bag. Jeans, $78, returned.
Lastly, this uninspiring flyaway cardigan. I don’t mean to sound so harsh, but the color was just meh, the fit was meh, and I could never see myself reaching for it to complete a look. It was also a bit pricey for a piece that I would consider a basic at $54. Cardigan, returned.
Hello, my loves!
Top c/o